- Colissimo France : 8€
- Mondial Relay : 5,50€
- FREE SHIPPING above 150€
- Delay : 3-4 working days
- Belgium / Luxembourg : Mondial Relay for 5,50€
- Colissimo Europe 12€
- Delay : 4-8 working days
- Colissimo International 23€
- Delay : 7-10 working days
- You can return your products within 14 days after you received the order.
- For hygienic reasons, the scarves and jewelry that have been tried on and withdrawn from their packaging cannot be returned.
- All returned items will be inspected. They must be new, non used, in their initial state and with the original labels. Any product that shall be incomplete, damaged, used, or dirty cannot be returned or exchanged. If you’re not certain to keep your product, we invite you to manipulate it carefully in order to avoid scratches or color transfer.
- To return your order, we invite to follow the steps below:
1) Send an email to firstname.lastname@example.org and precise in the mail object “Return” and indicate :
– the product you’re returning (reference, name, size, color)
– the tracking number you sent to the Post office
2) Fill the following document and put it in your package.
3) Go to your post office and ship it to the following address:
BARCHA RETURNS – SILAM INTERNATIONAL
8 Rue Victor Hugo
- When we’ll receive your package, our service will control the state of the products. Please note that it may take 7 days to take care of your return and proceed to the reimbursement.