Shipping
France
- Standard shipping no signature 4-5 open days : 7.50€
- Standard shipping with signature 4-5 open days : 9.00€
- Pick Up 5-7 open days : 5.70€
- FREE SHIPPING for orders above 200€
International
- Pick Up :
- Zone 1 : 9.70€
- Zone 2 : 11.30€
- Zone 3 : 12.60€
- Zone 4 : 15.00€
- Colissimo home standard shipping :
- Zone 1 : 12€
- Zone 2 : 12€
- Zone 3 : 14€
- Zone 4 : 16.20€
- Zone 5 : 32.00€
- Zone 6: 37.00€
- OM1 : 16.70€
- OM2 : 25.00€
Zone 1: Belgium, Germany, Luxembourg, Netherlands, Saint-Martin (Dutch part)
Zone 2: Austria, Spain, United Kingdom (UK), Guernsey, Gibraltar, Ireland, Isle of Man, Italy, Jersey, Portugal and 3 other regions
Zone 3: Switzerland, Czech Republic, Denmark, Estonia, Faroe Islands, Greenland, Hungary, Liechtenstein, Lithuania, Latvia and 4 other regions
Zone 4: Albania, Armenia, Azerbaijan, Bosnia and Herzegovina, Bulgaria, Belarus, Cyprus, Algeria, Finland, Georgia and 14 other regions
Zone 5: Australia, Canada, China, Hong Kong, Israel, India, Japan, South Korea, Russia, Singapore and 4 other regions
Zone 6: United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla, Angola, Argentina, American Samoa, Aruba, Åland Islands, Barbados and 148 other regions OM1: Saint Barthélemy, French Guiana, Guadeloupe, Martinique, Saint Pierre and Miquelon, Reunion, Mayotte
OM2: New Caledonia, French Polynesia, French Southern Territories, Wallis and Futuna
Returns
- You can return your products within 14 days after you received the order.
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WARNING ! Items purchased during sales, or at a discount (excluding first order promo code) are not eligible for returns in accordance with our T & Cs. If a product on sale is still returned, it will not be refunded or returned to the customer.
- All returned items will be inspected. They must be new, non used, in their initial state and with the original labels. Any product that shall be incomplete, damaged, used, or dirty cannot be returned or exchanged. If you’re not certain to keep your product, we invite you to manipulate it carefully in order to avoid scratches or color transfer.
Returns are at your expense EXCEPTED IF there is manufacturing defect or error on our part in the preparation of your order.
To return your order, we invite to follow the steps below:
1) Send an email to contact@barcha.fr and precise in the mail object “Return” and indicate the product you are returning, your order number, your first and last name.
Note: we will not respond to the email if there is nothing to report.
2) Complete the return form available at the bottom (or click here) with your order number. Don’t forget to put the form back in your package.
3)
3) Go to your online post office website to prepare your return label that you pay yourself, or directly at the post office. The return address is:
BARCHA RETURNS – SILAM INTERNATIONAL
8 Rue Victor Hugo
92320 Châtillon
France
Upon receipt of your package, our return service will check the products. Please note that it may take up to 7 working days to process your return and validate your refund.
